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Our Customer Stories

Finding Inspiration in Every Turn

Here we have made all attempts to portray the client case studies.

There are some project elements which cannot be put on a public domain adhered to our client Non-Disclosures.  

Cole Haan

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Retail Order Management System Integration

Challenge: 

As per the client roadmap, they intended to do a integration migration from BizTalk to Boomi iPaaS which includes event based and parallel processing 

Existing systems lacked reprocessing, and tracking failures and efficient exception handling 

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Solution Brief: 

Leveraged Boomi’s Integration and API Management services.

Designed reusable and effective Integration design patterns.

Setup Molecule with 5 nodes and load balancers, to handle events.

Queue based approach to limit the service triggers by source systems and leverage the re-try option by persisting the messages in queue.

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Tangible Output:

  1. Helped the client during seasonal peak sales with increased high availability iPaaS Boomi platform 

  2. Efficient reprocessing and tracking mechanism 

  3. 150+ integrations 

  4. Lean Team size of 9 could deliver this seamless over 14 sprint based schedules 

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Feel free to reach out if you encounter any issues. Our dedicated team will assist you at no cost to help you move forward confidently

CleaResult

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Utility Service Integration

Challenge: 

Efficiently manage customer data and process large volumes of service application requests from various file formats (Excel/PDF) specific to different measures. Streamline the qualification of products, creation of payment requests, and adherence to the approval workflow. Additionally, address the reporting requirements to ensure timely and regular updates for the program team. 

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Solution Brief: 

Implemented Salesforce to manage utility customer data, streamline application enrollments, and automate the approval workflow. Utilized Boomi integration services to successfully migrate over 2 million customer records and facilitate the uploading and regular extraction of payment updates. Additionally, established a process for seamless vendor invoice file uploads from Salesforce to SharePoint. This approach enhanced the speed and efficiency of application processing by minimizing manual intervention and automating key steps.

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Tangible Output:

  1. Unified Cloud Platform: A centralized cloud-based solution for managing customer information, applications, measures, and payment data. Leveraging Boomi’s robust integration capabilities to seamlessly process files and enable efficient data flow between Salesforce, databases, and file systems, resulting in the effective handling of large data volumes.

  2. Streamlined Application and Approval Process: Simplified application capture through effortless file uploads, leading to faster approval workflows and more efficient payment tracking. The reusable configuration of both Salesforce and Boomi allowed the client to rapidly onboard new customers, significantly reducing setup time

  3. 55+ integrations 

  4. Lean Team size of 12 could deliver this seamless over 9 sprint based schedules 

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Feel free to reach out if you encounter any issues. Our dedicated team will assist you at no cost to help you move forward confidently

OTIS

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Equipment, Resource & Customer Management

Challenge: 

Effective data management is crucial for the client, who deals with diverse data types such as Escalators, Elevators, Customers, and Resources. The client faces significant challenges with data discrepancies during the transfer from source applications to various downstream systems. Additionally, the client operates in multiple countries, each with its own regulatory requirements, making the validation of customer data—such as addresses and billing information—particularly challenging. 

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Solution Brief: 

Utilized Boomi's Master Data Hub (MDH) to cleanse, enrich, and govern data—including addresses, customers, and resources. Implemented batch-based scheduling to retrieve data from multiple source systems. Additionally, Boomi’s API Management component was employed to manage listener services and facilitate real-time interactions with contributors via API processes.

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Tangible Output:

  1. Boomi MDH provided a unified source of truth, streamlining data management and governance. With Boomi's deployment, customers seamlessly adapted to dynamic business needs, experiencing reduced cycle times for integrations. Boomi’s low-code, cloud-native integration platform simplified the integration process, eliminating the need for custom coding, specialized staff, or costly consultants.

  2. Data management and tracking have been optimized through a centralized hub for data governance, ensuring that data rules are consistently applied to a single, accurate source of truth (the golden record). This approach effectively handles large volumes of data and includes essential processes such as reprocessing failed records, data enrichment, de-duplication, cleansing, and governance—crucial elements for any business

  3. 140+ integrations 

  4. Lean Team size of 15 could deliver this seamless over 13 sprint based schedules 

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Feel free to reach out if you encounter any issues. Our dedicated team will assist you at no cost to help you move forward confidently

STORD

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Supply Chain Management - System Integration

Challenge: 

The client is undertaking a significant digital transformation, with a strategic focus on adopting a robust, low-code iPaaS solution on the cloud. Key aspects of this transformation include:

  1. Legacy Platform Modernization: Addressing the complexities associated with outdated legacy systems.

  2. Seamless Integration: Streamlining integration processes between Salesforce, NetSuite, SAP, and Coupa, particularly focusing on:

    • Efficient management of accounts, contacts, assets, and products.

    • Updating customer balances from NetSuite to SAP and Coupa on a nightly basis.

  3. Exception Handling Improvement: Enhancing the efficiency of handling exceptions across systems.

  4. Supply Chain and Customer Experience Enhancement: Leveraging Boomi iPaaS to automate supply chain processes and improve customer satisfaction through OpenText integration.

This transformation aims to improve overall system efficiency, automation, and customer satisfaction by modernizing the tech stack and optimizing integration workflows

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Solution Brief: 

Opted to utilize Coupa for managing asset data and automating the approval workflow. Employed Boomi integration services to migrate over 10,000 asset records, synchronize end applications, and regularly extract payment updates. Focused on enhancing speed and efficiency by automating processes and minimizing manual interventions.

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Tangible Output:

  1. Leveraged Boomi’s Integrate for data integration Queue based approach to limit the service triggers by source systems and leverage the re-try option by persisting the message in queue

  2. •Send the invoice payments ( Fixed Assets & non-fixed assets) to amazon S3, For archiving purpose  we need to store invoices data into AmazonS3

  3. •Salesforce, NetSuite to COUPA - Send the accounts objects from NetSuite to COUPA and Send the Cost center's objects from SAP to COUPA Integration with Warehouse Management Systems(In house app) for Realtime stock tracking with Salesforce CC leveraging Boomi API

  4. Batch Event (Nightly Batch) using Boomi

  5. Robust re-usable frameworks such logging, exception handling

  6. 45+ integrations 

  7. Lean Team size of 5 could deliver this seamless over 7 sprint based schedules 

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Feel free to reach out if you encounter any issues. Our dedicated team will assist you at no cost to help you move forward confidently

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